Commercial Cafè is a web based Work Order system which tenants can utilize for service requests eg. hot or cold calls, light bulb replacement, hanging pictures or white boards, and other similar tasks. In emergency situations eg. flooding, power loss, etc., please call the Tenant Services Line directly at (617) 415-5029.

To Access Commercial Cafè, click here

All new tenants will receive a username and password to allow access to Commercial Cafè. Commercial Cafè is a very easy-to-use web-based system which ensures your service request is directed to the appropriate personnel as quickly as possible. If you are in need of training or assistance in navigating Commercial Cafè, please contact the Tenant Services Coordinator at: (617) 415-5029.

The following services will be provided at an additional charge:

• Hanging up pictures or white boards,
• Keyboard installation
• Light furniture moves
• Large trash removal items
• Electronic Waste

Written tenant authorization Through Commercial Cafè will be required prior to any billable work being performed.

If an outside vendor is needed, a proposal will be provided for the tenant's approval before the work is performed. The tenant will be billed the invoice cost plus a 10% management fee.

Please note that any work that is required on electrical, mechanical or plumbing systems or any changes to structural or architectural conditions within tenant spaces always requires the prior approval of property management.

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